Then, press the reconnect button on both the wireless receiver and on the keyboard and mouse. To replace the batteries, remove the back cover of the keyboard and insert new batteries, making sure that you have them placed in the correct orientation. When a wireless keyboard fails to connect, it is usually because the batteries need to be replaced or the keyboard and mouse need to be reconnected. Troubleshooting Wireless Keyboard Connection Issues Lastly, if you have an older Apple wireless keyboard, it may not be compatible with newer versions of macOS you may need to upgrade to a newer model. Then you can try to re-pair the keyboard with your Mac. You can do this by going into System Preferences > Bluetooth, selecting the keyboard in the list of devices, and clicking on the “X” at the rigt side of its entry. If they are, then it's possible that the Bluetooth connection on your Mac or keyboard might need to be reset. First, check the physical connections between the keyboard and your Mac to make sure they are secure. If your Apple keyboard is not discoverable, it could be due to a few different things. Troubleshooting Unresponsive Apple Keyboard
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